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PRIVACY POLICY

Last Updated: March 6, 2026

1. INTRODUCTION

Vestra ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vestrasystem.com, including any other media form, media channel, or mobile website related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
 

2. WHAT INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you fill out a form on the Site, request an assessment, or communicate with us. The types of information we may collect include:

  • Name

  • Email Address

  • Phone Number

  • Property Address

  • Project Timeline Preferences

  • Any additional details you provide in the message box
     

3. USE OF YOUR INFORMATION

We use the information we collect to:

  • Process your property assessment requests ("Submit for Stress Assessment").

  • Deliver the 24-hour data-driven evaluation as promised.

  • Communicate with you regarding your project, including timelines and the Vestra Standard.

  • Send administrative information, such as updates to our terms and policies.

  • Analyze site usage to improve our proprietary formula and user experience.
     

4. DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Vestra-Certified Contractors: To execute the Standard, we may share your property address and contact details with licensed general contractors within our network.

  • Third-Party Financial Institutions: If you inquire about buyer financing or seller deferment, we may facilitate introductions to independent third-party lenders, but only with your explicit consent.

  • Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.
     

5. THIRD-PARTY LINKS

The Site may contain links to third-party websites (e.g., lender portals). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
 

6. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
 

7. DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
 

8. YOUR PRIVACY RIGHTS (CALOPPA & GDPR)

Depending on your location, you may have the following rights regarding your data:

  • Access: You can request a copy of the personal data we hold about you.

  • Deletion: You can request that we erase your personal data.

  • Correction: You can request that we correct inaccurate information.
    To exercise these rights, please contact us at info@vestrasystem.com.

California Residents (CalOPPA): We do not respond to "Do Not Track" signals at this time.
 

9. CHILDREN’S PRIVACY

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will delete that information.
 

10. CHANGES TO THIS PRIVACY POLICY
 
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
 

11. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@vestrasystem.com
Phone: 727-241-5566
Website: www.vestrasystem.com

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